Privacy Policy — CheckBills.pk
🔒 Legal Document

Privacy Policy — CheckBills.pk

CheckBills.pk is an independent, unofficial service that helps electricity consumers across MEPCO’s 13 South Punjab districts check their bill online using data from PITC’s official portal. This page explains what information we collect, what we do not collect, and how your data is handled when you use this site.

📅 Last updated: July 2026 🌐 Applies to: checkbills.pk 📍 Jurisdiction: Pakistan
🏠

Who We Are

CheckBills.pk is an independent, self-funded website created and maintained by Sayedah Meh Para Basheer, an SEO specialist and content writer based in South Punjab, Pakistan. The site provides free access to MEPCO electricity bill information, tariff guides, billing calculators, and consumer resources for the 13 districts served by Multan Electric Power Company (MEPCO) — including Multan, Bahawalpur, Rahim Yar Khan, Dera Ghazi Khan, Sahiwal, Vehari, Muzaffargarh, Khanewal, Bahawalnagar, Lodhran, Layyah, Pakpattan, and Rajanpur.

⚠️ Important: CheckBills.pk is not affiliated with, endorsed by, or operated by MEPCO, PITC (Power Information Technology Company), NEPRA (National Electric Power Regulatory Authority), WAPDA, or the Government of Pakistan. Bill data displayed on this site is fetched in real time from PITC’s public portal at bill.pitc.com.pk/mepcobill.
📋

What Information We Collect

🔍 Information You Provide

The bill checker tool on this site requires only your 14-digit MEPCO reference number or 10-digit Customer ID — both of which are printed on your physical electricity bill and are non-sensitive connection identifiers. We do not ask for, store, or transmit your CNIC, bank account details, mobile number, password, or OTP at any point.

📊 Information Collected Automatically

Like most websites, CheckBills.pk collects standard server log data when you visit — including your IP address, browser type, device type, referring URL, and pages visited. This data is used solely for site performance analysis and security monitoring. We use Google Analytics to understand aggregate traffic patterns. Google Analytics data is anonymised and does not identify individual users.

We do not collect: your CNIC number, MEPCO account password, bank details, payment information, biometric data, or any personally sensitive information. The reference number you enter into the bill checker is used only to fetch your bill from PITC’s server — it is not stored in our database.
⚙️

How We Use Your Information

Data Type Purpose Stored?
Reference number / Customer ID Query PITC’s live bill database and display your bill on screen ❌ Not stored
IP address Security monitoring, spam prevention, server log analysis ✅ Server logs — 30 days
Browser and device data Site performance optimisation, mobile responsiveness ✅ Anonymised via Google Analytics
Pages visited / session data Understanding which content helps consumers most ✅ Anonymised via Google Analytics
Contact form submissions Responding to reader queries and correction requests ✅ Email only — not shared
🍪

Cookies

CheckBills.pk uses cookies in the following limited ways:

Essential cookies — required for the site to function, including session handling and security. Cannot be disabled without breaking core functionality.
Analytics cookies (Google Analytics) — track aggregate visitor behaviour such as pages viewed and time on site. These cookies do not identify you personally. You can opt out using the Google Analytics Opt-out Browser Add-on.
Preference cookies — may store your display preferences (such as language or font size settings) locally in your browser. Not transmitted to our servers.
💡 CheckBills.pk does not use advertising cookies, retargeting pixels, or third-party tracking cookies for commercial profiling. We do not display advertisements or participate in ad networks.
🔗

Third-Party Services and Links

This site interacts with the following third-party services as part of its core function. Each service has its own privacy policy governing how it handles data:

PITC — Power Information Technology Company (bill.pitc.com.pk/mepcobill) — the official government portal whose public API provides the bill data displayed on this site. PITC is under the Ministry of Energy, Government of Pakistan. When you enter your reference number, a query is sent to PITC’s server and the result is displayed to you.
Google Analytics (analytics.google.com) — provides anonymised traffic reporting. Governed by Google’s Privacy Policy.
External links — this site links to mepco.com.pk, nepra.org.pk, ccms.pitc.com.pk, css.pitc.com.pk, epms.ppra.gov.pk, and enc.com.pk. These are official government portals with their own separate privacy policies. CheckBills.pk has no control over and takes no responsibility for their content or data practices.
🚫

Data Sharing and Sale

CheckBills.pk does not sell, rent, trade, or share any personally identifiable information with third parties for commercial purposes. Information is shared only in the following limited circumstances:

Legal requirement — if disclosure is required by Pakistani law, a valid court order, or a lawful request from a government authority.
Security incident — if disclosure is necessary to investigate fraud, abuse, or a security threat affecting this site or its users.
Service providers — anonymised analytics data is processed by Google Analytics under a data processing agreement. No personally identifiable data is involved.
👶

Children’s Privacy

CheckBills.pk is a utility information service intended for adults managing household or business electricity accounts. We do not knowingly collect information from children under the age of 13. If you believe a child has submitted information through this site, contact us at the address below and we will delete it promptly.

⚖️

Your Rights Under Pakistan’s PECA and Data Laws

Under Pakistan’s Prevention of Electronic Crimes Act 2016 (PECA) and applicable data protection principles, you have the right to:

Request access to any personal data this site holds about you
Request correction of inaccurate information
Request deletion of your data where we hold any identifiable information
Opt out of analytics using the Google Analytics opt-out tool linked above
📧 To exercise any of these rights, contact us at the email address in the footer of this page. We will respond within 14 working days.
🛡️

Security Measures

CheckBills.pk operates exclusively over HTTPS — all data transmitted between your browser and this site is encrypted using TLS. The bill checker tool queries PITC’s server over a secure connection and displays the result — no bill data is stored on CheckBills.pk’s servers after the query completes.

No online service can guarantee absolute security. If you discover a security vulnerability on this site, report it to us immediately at the contact email below rather than disclosing it publicly.

🔄

Changes to This Policy

This Privacy Policy may be updated when the site adds new features, integrates new third-party services, or when applicable laws change. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of CheckBills.pk after a policy update constitutes acceptance of the revised terms.

Material changes — such as new data collection practices — will be noted prominently at the top of this page for at least 30 days following the update.

Questions about this Privacy Policy?
Contact Sayedah Meh Para Basheer — site author and data controller for CheckBills.pk. We respond within 14 working days.
📧 [email protected]